Terms of Service

Welcome to Matilda Foodtech (“Matilda Foodtech”, “we”, “our” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, software, and website (collectively, the “Services”).

Note: Most of our customers enter into separate, negotiated service agreements. Where such an agreement exists, it will take precedence over these Terms. These Terms apply only where no separate written agreement is in place.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organisation, you represent that you have the authority to agree to these Terms on its behalf.

2. Services Provided

We provide a platform that connects and streamlines all functions of the meal process — from food procurement and menu planning to preparation, serving, follow-up, and waste management.

Details such as specific features, service levels, and pricing may be outlined in individual agreements with customers.

3. Use of Services

You agree to:

  • Use the Services only in compliance with applicable laws and regulations.
  • Not use the Services for unlawful purposes or to infringe the rights of others.
  • Not attempt to disrupt, gain unauthorised access to, or reverse engineer any part of the Services.
  • Ensure that all data you upload complies with applicable data protection laws.
  • Keep your account credentials secure and not share or transfer your account without our written consent.

You remain responsible for all activity carried out under your account.

4. Data Privacy and Security

We take data privacy and security seriously. Our processing of personal data is described in our Privacy Policy.

We comply with the General Data Protection Regulation (GDPR) and implement appropriate technical and organisational measures to protect personal data. You are responsible for ensuring that any personal data you provide to us has been collected lawfully.

5. Intellectual Property

All intellectual property rights in the Services, including but not limited to software, code, designs, trademarks, and documentation, remain the exclusive property of Matilda Foodtech or its licensors.

Customers retain ownership of all data they input into the platform. We do not claim any rights to customer data except to the extent necessary to provide the Services.

6. Confidentiality

We will treat all customer data and business information as confidential, in accordance with applicable data protection laws and any confidentiality agreements in place.

7. Warranties and Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Matilda Foodtech shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with the use of the Services.

Our total aggregate liability under these Terms shall not exceed the total fees paid by you to Matilda Foodtech in the twelve (12) months preceding the event giving rise to the claim.

9. Modifications

We may update these Terms from time to time. Material changes will be communicated via our website or by direct notification. Continued use of the Services after such changes take effect constitutes your acceptance of the updated Terms.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in Sweden. If these Terms are translated into other languages, the English version shall prevail in case of any inconsistency.

11. Contact

For questions about these Terms, please contact:

Matilda FoodTech AB
Skeppsbron 13B
21120 Malmö
Sweden
Company registration number: 556650-8023
support@maildafoodtech.com
+46 772 25 25 15